Cancellation Policy

This policy outlines the terms and conditions governing the cancellation of services purchased through our technology platform. We strive to maintain transparency and fairness while acknowledging the time, effort, and resources dedicated to every project. By proceeding with our services, you agree to the terms detailed in this cancellation policy.

Cancellation Eligibility

Cancellations are not permitted for the following items and services:

• Digital Products or Software that have been accessed, activated, or used
  
  
• Services that have been fully delivered or completed
  
  
• Products that show signs of damage, alteration, or tampering after delivery
  
  

For any questions or further clarification, please reach out to us at info@codecavas.com ,support@codecavas.com . Our team is always ready to assist you.

Third-Party Service Exclusions

Please note that this cancellation policy does not apply to third-party services purchased or facilitated via our platform. These may include, but are not limited to:

• Domain registration and web hosting packages
  
  
• Content creation or design services provided by external vendors
  
  
• Third-party development tools, plugins, or integrations
  
  

Such services are governed by the policies of their respective providers. We do not control, and are not liable for, their refund or cancellation terms.

Cancellation Timeframe

To ensure fairness and efficient resource management, cancellation requests must comply with the following guidelines:

• Within 24 Hours of Payment:
  Requests must be submitted within 24 hours of completing the payment. This grace period allows us to assess the request before significant planning or resource allocation takes place.
  
  
• Before Project or Service Execution:
  Cancellations must be requested before any work has begun. This includes, but is not limited to, initial planning, design drafts, development activities, consultations, or deployment.
  
  

Requests made after the 24-hour window will undergo a case-by-case evaluation. Approval for full or partial refunds is not guaranteed if work has already started or deliverables have been initiated.

We appreciate your understanding and aim to handle all cancellation requests with fairness, keeping in mind the time, effort, and resources already dedicated to your project.

How to Request a Cancellation

To initiate a cancellation, kindly follow the steps below:

• Send a written request to our billing team at info@codecavas.com ,support@codecavas.com .
  
  
• Include your order ID, a description of the purchased service, and a clear reason for cancellation.
  
  
• If you’ve been assigned an account manager, you may also reach out to them directly for support.
  
  

Please note: Your cancellation request will only be deemed valid once it has been reviewed and formally acknowledged by our team.

Refund Processing Timeline

If your cancellation qualifies for a refund:

• A formal refund request must be submitted within 30 days of the original purchase date.
  
  
• Requests made beyond this period may not be considered unless a separate written agreement states otherwise.
  
  
• Approved refunds will be issued via the original payment method, unless an alternative has been confirmed in writing.
  
  

Please allow 5 to 7 business days for the refund to reflect in your account. Timelines may vary depending on your bank or payment provider.

Policy Revisions

We reserve the right to revise or update this Cancellation Policy at any time without prior notice. All changes will be published on this page. By continuing to use our services after such updates, you agree to the modified terms.

We encourage you to review this policy periodically to stay informed of any changes.

Need Assistance?

For any questions or concerns regarding cancellations or billing, feel free to contact us at:
info@codecavas.com / support@codecavas.com
Our support team is always ready to assist you with clarity and care.